Reach the THCA Shipping shipping desk

The number, email address and hours above are the only ways to reach us. Have your Order Request number to hand if you have one; it lets us find your parcel in seconds.

Phone us for

• A parcel question. Where it is, who is carrying it, whether a signature was asked for.
• A change before packing. Address, weights or Payment Preference can still change until the parcel is sealed.
• A call you missed. We ring every new Order Request. Call back and quote the number.

Email us for

• A lab report for a Batch. Send the lot code from the product page.
• Anything you would like answered in writing, including complaints.

How to know it is us

We call only from the number printed on this page. We never ask for a card number by text or email, and we never ask for gift cards or crypto. A caller who does is not THCA Shipping.